Use of Information
TOFFS collects data from customers when they register and make a purchase online. We also gather data about our customers from their use of the website. We use this data to corroborate our customers' identity, process payments, manage orders including delivery, communicate with customers about orders, products, services and promotions, manage customer accounts, display personalised content such as wish lists and recommend merchandise and services that might be of interest. We also use this data to further develop this website to be of use to customers and to manage security.
When you view this website by linking from another web page TOFFS may store the name of that web page for the purposes of internal administration and analysis. In order to process your registration and enable management of this website, your personal information may be passed to third party service providers who may process your information on our behalf and under our control. We may share non-personal, anonymous, aggregate statistics (group) data about visitors to this website, use and other traffic patterns with connected, or third parties.
By using this website you agree that any successor operator of the TOFFS business may use your personal information on the same basis as we do. We will not disclose your personal information to third parties except as outlined above or in the unlikely event that we are required to do so by court order or other legal requirement.
Accuracy and access to Personal Information:
You can check that the information which we are holding is accurate by accessing your account online if you are registered (click on 'Your Account' at the top of the screen, enter your email address and password to log on and view your details) or emailing us at firstname.lastname@example.org. Also, even if you have consented to receive marketing information from us you can request that we do not contact you with further information by e-mailing us at any time.
Links to other Websites
You may provide a link (but not a framed link) to the home page of this site but not (save with our prior written agreement) in any way, which gives the impression that we are associated with or have approved such other site. Apart from this you may not link from another internet site or equivalent entity to materials or information on this website or reproduce or store any part of this site on any other website without our prior written consent.
Data Protection Act
In addition to these policies your personal data is protected in the UK by the Data Protection Act 1998. Under this Act we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties.
Your personal data may have to be disclosed if we are required to disclose it by law, or as a result of a lawful request by a governmental or law enforcement authority.
How to place an order
When you have found a product that you want just click on the 'Add Item' or 'Add to Basket' and the item will be placed in your shopping basket. You can then continue shopping until you have selected all the products that you want. At any time you can just click on 'Review Basket' to see what you have selected and amend the quantities or remove products from the basket.
Completing your Order
Once you have added an item to your basket, the Review Basket screen will appear. Before completing your order please note that: All items marked with an asterisk (*) are mandatory Shipping charges will be added after country and method of delivery have been selected All prices are inclusive of VAT All payment must be received in UK pounds sterling
To alter the quantity of a product, type the new figure in the relevant text box then select the 'Update Basket' button to refresh the contents of your basket. To remove a product from your basket, highlight the product and click the 'Remove' button. If you wish to proceed to the Checkout and are happy with your selection of titles click the checkout button. Alternatively, you may continue shopping.
All prices, including the prices subject to price promotions and special offers are valid for the period of which they are displayed on the site. However, once an order is placed we do not change the price to the customer of the item ordered and the price will always be confirmed prior to the completion of an order.
Price Promotions and Special Offers Price of Products
If you have a discount code please enter this at the checkout and the discount will be taken off the item(s) for you.
If you would like to receive news of special offers and promotions from TOFFS from time to time please submit your email address to email@example.com
Availability of Products
Availability information for titles is listed on each individual product. In stock items are either usually dispatched within 1 day. As we process your order, we will inform you by email if any items you have ordered turn out to be unavailable. Please Note: You will be charged for your order when you place the order online.
Acknowledgement of Order
When you have completed your order you will be sent an e-mail confirming your order. It will state what the products are, the cost (including VAT and P&P) and delivery and invoice details. If your order has been unsuccessful you will be made aware of the reason why and possible explanations.