Privacy Policy

The Old Fashioned Football Shirt Co. Limited, trading as TOFFS are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will only email you in the future if you have previously given us your consent. We will also give you the opportunity to unsubscribe from any future marketing emails.

 

The type of information we will collect about you when you place an order or register on our web site includes:

  • Name & Address
  • Phone Number
  • Email Address
  • Sagepay or Paypal process your card details on their secure site to take payment for all orders placed at www.toffs.com.

 

The above information is stored on our internal systems and our website simply verifies you as a customer of TOFFS. We will never collect sensitive information about you without your explicit consent. We endeavour to ensure that the information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account at www.toffs.com or by emailing us at enquiries@toffs.com. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will never share or sell your information to a third party. We may use technology to track the patterns of behaviour of visitors to our site (see the section on ‘Cookies’ and ‘Analytic Tools’).

 

Use of personal information

We use the information you provide for the following purposes:

  • To send updates regarding the status of your enquiry or order
  • To send newsletters and details of offers and promotions in which we believe you will be interested
  • To improve the design and content of the toffs.com website.
  • To perform other general marketing and promotional activities focused on our products and services

When you place an order we need to know your name, email address, delivery address, credit or debit card details. This allows us to process and fulfill your order and to notify you of the status of your request. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

 

Your Consent
By submitting information to TOFFS you consent to the collection and use of this information by TOFFS and its Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

 

Your Email Address

Your e-mail address will be used to communicate with you about your order and products purchased.  Your e-mail address will be used for our marketing purposes unless you unsubscribe. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the bottom of all marketing emails sent by TOFFS.

 

Data Security
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

 

Improving Our Service
TOFFS do not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve TOFFS. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.

 

Cookies

Cookies are alphanumeric identifiers that are transferred to your computer's (or alternative web browsing device’s) hard drive through your Web browser to enable our systems to recognise your browser and to provide shopping features such as suggested products, as well as the storage of items in your Shopping Basket between visits. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of TOFFS essential features, we recommend that you leave them turned on.

 

Analytic Tools

Google Analytics is a system used by many websites to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/ (English only)

 

Social Media Plug-ins

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.

 

International Privacy

The above privacy statement may not be applicable in all countries of TOFFS visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.

 

Disclosures

We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services. If you have any queries about our Privacy Statement you should contact us by e-mail enquiries@toffs.com